Política de reembolso
90-Day Money-Back Guarantee
We want you to sleep better on every trip. If you are not happy with your HushBound pillow for any reason, you can request a full refund of the product price within 90 days of delivery.
How to request a refund
- Email us at hush.bounnd@gmail.com with your order number and the reason for your request.
- Our team will reply within 24–48 hours with the next steps. In some cases we may ask you to send the item back to an address we provide.
- Once your request is approved (or your return is received, when applicable), your refund will be issued to your original payment method within 5–10 business days.
Damaged or defective items
If your order arrives damaged or defective, contact us within 14 days of delivery with a photo of the item and we will send you a free replacement or a full refund, whichever you prefer.
Exceptions
- Shipping costs are non-refundable.
- Requests made more than 90 days after delivery cannot be accepted.
- Items damaged through misuse are not eligible.
Cancellations
Orders can be cancelled free of charge before they ship (usually within 24 hours of purchase). Just email us at hush.bounnd@gmail.com.
Questions? We are here to help: hush.bounnd@gmail.com